Returns & Refund

Your order will be accepted for refund if returned in original condition and packaging, within fourteen (14) days from the delivery date.

In the case the term of fourteen (14) days will occur on a Saturday, a Sunday or a public holiday, the term will be extended to the first available working day.

To access a refund, you have to send an email at the following email address

Refund is given only when the following conditions apply to the returned item(s):

  1. Goods have to be returned possibly in the original packaging or in a package suitable for the shipment;
  2. Goods must be returned in their original condition, showing no damages, nor stains. They must not have been washed, modified or worn. They must be returned in their original packaging complete with all the accessories related to the products such as labels, instructions and orginal receipt of purchase.

Refund of the full price of the item(s) purchased on together with shipping expenses will be made through the same payment method used during the purchase as forseseen by the Italian Law art. 57 D.Lgs. 206/2005.

The refund will be made at the soonest and within fourteen (14) days after we received the returned item(s).